FamilyDefender

Turn off protection

Remove call forwarding

FamilyDefender works through call forwarding on your parent’s phone. When protection ends, remove it, or some calls may not get through.

  1. 1

    Turn protection off in the app

    The app shows the right code for your parent’s carrier and asks to confirm it is done.

  2. 2

    Dial the code on your parent’s phone

    Open the Phone app, type the code below and press call. You’ll see or hear a confirmation.

  3. 3

    Check with a test call

    Call your parent’s phone from another number. It should ring as usual.

Codes to remove call forwarding by carrier
CarrierDial
AT&T, T-Mobile##67#
Verizon*73
Many other carriers##004# or ##21#

Codes can differ between carriers and plans. If a code doesn’t work, call your carrier and ask them to turn off call forwarding, or write to support@familydefender.app.

Cancelling a store subscription does not remove call forwarding. Do both.